Warranty Information
We offer a free industry leading 5-Year Structural Warranty on all non-electronic items. We will replace the item free of charge if it breaks due to a manufacturing defect.
Exempt from the warranty are limited-life consumable components subject to normal wear and tear. For warranty service, please contact us at info@raicostore.com
Our warranty coverage for wooden products
1. Manufacturing defects
(e.g., faulty joints, structural issues, improper assembly, loose or uneven legs)
2. Material defects
(e.g., cracks in the wood that were present from production, defects in veneer, faulty hardware)
3. Workmanship defects
(e.g., poor finishing, peeling finish, uneven staining or coating)
What warranties we do NOT cover:
* Damage caused by misuse or accidents
* Normal wear and tear
* Changes in wood due to humidity, temperature, or sunlight
* Improper cleaning or maintenance
* Modifications or repairs not done by us






